On June 12, 2025, Google Cloud experienced a significant worldwide outage lasting several hours. This incident unfolded in the wake of a series of disruptions affecting various technology platforms, including ChatGPT. In response to the incident, Google acknowledged the service interruption and promptly issued an incident report detailing the situation and the steps being taken to resolve it.
As per the updates on Google Cloud’s status site, users were informed about the situation at 12:41 PM PT, which corresponds to 3:41 PM ET on the same day, June 12. This communication was part of Google Cloud’s commitment to keeping its users informed during service disruptions.
In a statement released by the Google Cloud team, they addressed the ongoing issues, mentioning, “While our engineers have confirmed that the underlying dependency is recovered in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact on individual Google Cloud products.” The team assured users that all relevant engineering teams were actively engaged and working diligently towards a full service recovery.
For the latest updates regarding the Google Cloud outage, continue reading to find out more about the incidents that occurred and the steps being taken for service restoration.
We are aware of a service disruption to some Google Cloud services and we are working hard to get you back up and running ASAP.
Please view our status dashboard for the latest updates: https://t.co/sT6UxoRK4R
— Google Cloud (@googlecloud) June 12, 2025
Understanding the Google Cloud Outage: What Led to the Disruption?
Initially, Google Cloud faced challenges in identifying the root cause of the issue during the early hours of the outage. According to their status page, engineers were still in the process of investigating the situation approximately thirty minutes after various Google products experienced downtime. This delay in diagnosis highlights the complexities involved in troubleshooting large-scale cloud services.
The status page indicated that Google Cloud and Google Workspace products encountered an increase in 503 errors related to external API requests, which severely impacted customers’ ability to access services. Such errors can result in significant disruptions, especially for businesses relying on these tools for day-to-day operations.
Further analysis revealed that the disruption stemmed from an invalid automated quota update to the API management system, which was rolled out globally. This error led to the rejection of external API requests. Google Cloud’s status site explained that to facilitate recovery, they bypassed the problematic quota check, enabling restoration in most regions within two hours. However, in the us-central1 region, the quota policy database became overloaded, resulting in prolonged recovery times. Several products experienced moderate residual impacts, including backlogs, persisting for up to an hour after the initial issue was resolved, with some products recovering later.
Latest Google Cloud Outage Updates: A Timeline of Recovery
At 1:49 PM PT, Google Cloud officially confirmed that the problems had been mitigated by 12:48 PM. This update was a relief to users who had been facing disruptions for several hours and were eager for a resolution.
Google issued a public apology on its status page, stating, “We are deeply sorry for the impact to all our users and their customers that this service disruption/outage caused.” They emphasized the trust that businesses, both large and small, place in Google Cloud for managing their workloads and pledged to improve their service reliability. Google also announced plans to release a comprehensive incident report detailing the root cause, a chronological timeline of events, and robust remediation steps in the coming days to prevent future occurrences.
Identifying the Platforms Affected by the Google Cloud Outage
According to the updates provided on Google Cloud’s status site, the outage notably affected various platforms, including essential Google Workspace tools like Google Docs and Google Drive, along with critical Cloud products such as Identity and Access Management, Cloud Storage, Workflows, and Healthcare services. The impact of such outages on productivity and workflows can be significant, leading to delays and frustration for users relying on these services.
