Renters in Atlanta at 17th Street Lofts report paying high rent for their luxury apartments while facing issues such as roaches, flooding, break-ins, and other safety concerns. The complex is managed by RPM Living, with rents reportedly exceeding $4,000 a month.

From allegations of squatters living in the building to infestations and thefts — what is truly happening at the 17th Street Lofts?

The Shade Room’s Justin Carter is uncovering the details on ‘TSR Investigates.’

More About the Alleged Roaches, Flooding & Break-Ins at Atlanta “Luxury” Apartment

According to Justin Carter, Carla Brown was paying at least $3,000 a month in rent at the 17th Street Lofts. Whitney Hairston, another former tenant, claims she saw roaches climbing the walls. However, the situation escalated when maintenance staff allegedly stole a Presidential Rolex from her unit. Hairston also reported that a collector’s Louis Vuitton bag went missing.

Additionally, when she tried to terminate her lease, she was reportedly informed that she would need to pay at least $15,000. Although Hairston was dissatisfied and chose to wait until her lease expired, fellow resident Maya Carter opted to pay a $5,000 fee to leave early.

Carter described her experience as a “nightmare.” Trey Moore, another former tenant, stated that he even established a “tenant union” to encourage residents to voice their concerns.

Scroll up to watch as Justin Carter conducts a tour of the property himself. He also reveals how records indicate that the property management company, RPM Living, has faced multiple lawsuits. Finally, Carter gathers more insights from Moore regarding his experiences.

Response from 17th Street Lofts

The management of 17th Street Lofts provided a response to Justin Carter, stating, “At RPM Living, our residents are at the heart of everything we do. We hold our teams and communities to the highest standards and are committed to delivering consistent, meaningful resident experiences that build trust and foster long-term relationships.”

“We take all resident concerns seriously and respond promptly to maintenance and service requests. Residents of 17th Street Lofts, including Mr. Moore, have been in consistent communication with our team regarding their concerns. The video and related evidence referenced date back more than a year, to 2025, and reflect issues that were addressed at the time they were reported. Beyond resolving those specific concerns, our team implemented several preventative measures to reduce the likelihood of recurrence. We have no record of the theft or unauthorized entry mentioned in your piece and only enter resident homes when a work order is submitted or for emergencies. Pest control remains an ongoing priority for our community. During summer months, elevated temperatures and organic waste, including food debris in trash areas, can contribute to increased pest activity. For that reason, we continue to provide regular pest management services, closely monitor conditions throughout the property, and take proactive steps to minimize these issues for our residents,” they added.

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